Air and Ocean Import Agent Job at Freight Appointments, Queens, NY

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  • Freight Appointments
  • Queens, NY

Job Description

About the Role:

Our client are seeking an experienced Air & Ocean Import Agent to join their well-established international freight forwarding operation in Queens, NY. This role is ideal for a detail-oriented import professional who thrives in a fast-paced environment and has hands-on experience managing international air and ocean import shipments from origin through final delivery.

Key Responsibilities

  • Manage end-to-end air and ocean import shipments, including FCL, LCL, and air freight
  • Coordinate closely with overseas agents, airlines, steamship lines, truckers, and warehouses
  • Prepare and review import documentation (HBL/MBL, arrival notices, ISF, customs paperwork, etc.)
  • Track shipments and proactively communicate updates to customers
  • Ensure compliance with U.S. Customs, TSA, and other regulatory requirements
  • Resolve shipment issues, delays, or discrepancies efficiently and professionally
  • Handle billing, cost validation, and file profitability
  • Maintain accurate shipment records in the freight management system

Qualifications & Experience

  • 3+ years of experience handling air and ocean import operations
  • Strong knowledge of international freight forwarding and import procedures
  • Experience working with U.S. Customs processes (customs brokerage experience a plus)
  • Excellent organizational skills and attention to detail
  • Strong communication and customer service skills
  • Ability to manage multiple shipments and deadlines simultaneously
  • Proficiency with freight forwarding systems and Microsoft Office

What’s Offered

  • Competitive base salary of $65,000–$70,000 , depending on experience
  • Performance-based bonus
  • Stable, established company with long-term growth opportunities
  • Collaborative team environment
  • Full benefits package (medical, PTO, holidays, etc.)

Job Tags

Work at office, Overseas,

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