Job Description

We are looking for a strong onsite Assistant Property Manager for a key location in Reseda, CA.

This important role will handle day-to-day operations of assigned properties fielding incoming tenant and vendor calls and requests via voicemail, phone and emails. Schedule work with vendors and contractors for the properties. Issue work orders as needed. Inspect properties on a minimum weekly basis and follow-up with maintenance requirements per inspection and budget requirements. Compose and issue notices and correspondence to tenants and vendors. Rent collections and notices for current and past tenants. Show space to prospective tenants, maintain check lists and follow-up for the tenant move-in process, including liaison for contractors, sub-contractors, vendors, tenant, brokers, and internal accounting department. Maintain checklists for move-out procedures and follow-up. Assist Senior Property Manager in the budget process. Other property management duties as assigned by the Senior Property Manager.

Key Responsibilities:

Phones (& E-Mails)

• Phones calls included tenant questions/inquiry/complaints; vendors questions/inquiry; leasing calls; forwarded calls; lenders & insurance calls for all the buildings; after hours tenants/vendors/alarm emergency calls.

Work Orders

• Initiate work orders.
• Schedule/assign/discuss work orders with vendors, preferably meet vendors at the property(s) to discuss and review issues. Coordinate work with vendors.
• Follow up work orders.
• Inspect the work upon completion.
• Close work orders / convert to payables.
• Procure competitive bids from vendors for major new projects and deferred maintenance; preferably meet with vendors to discuss the work on site.
• Oversee invoices for tenant direct charges
• Utilities connection and disconnection for industrial parks.
• Assist in providing building information for lender and insurance needs.
• Schedule/supervise all major work per budget expense.
• Supervise task list and day-to-day issues with the day porter.
• Perform building walk-thrus per supervisor.
• Correspondence like tenant memos; lease violation; Notice of non-responsibility forms
• General office duties such as emailing, mailing & digital filing.

Day to day Responsibilities

• Enforce Tenant Insurance requirements via notification system and follow-up with Tenants.
• Input/update tenant contacts
• Schedule with vendors tenant improvement work such as painting, carpet, detail cleaning, locksmith, etc. Coordinate with tenant the schedule of the above.
• Continued follow up with vendors/tenants for status/completion of work
• Assist with move out and move in process
• Inspect vacated suites per supervisor request.

Credit and Collections

• Manage delinquency collection, eviction and credit analysis for properties. With Property Manager coordinate with legal counsel, negotiate with current and ex-tenants regarding payment settlements. Communicate directly with property manager and leasing agent regarding delinquency status of their respective properties. Coordinate late charges to be applied to tenant records. Make adjustments to tenant ledgers. Prepare 3 Day Notices, files to the attorney for evictions or money judgments and go to court with attorney.

Requirements include:

• Three to five years of commercial property management experience is required.
• Work experience with Yardi (preferred), MS Office (Word, Excel, Outlook,)
• A high level of organizational ability is required to multi-task in a fast-paced environment.
• Good interpersonal communication skills due to the heavy interaction with tenants, and vendors.

No relocation: only local candidates will be considered.

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