Job Description

Job Title: Senior Learning & Development Specialist

Duration: 18 Months

Location: Foster City, CA 94404

Job Description:

Knowledge:

• Must be able to perform job responsibilities and duties under minimal supervision.
• Strong verbal, written, interpersonal and telephone communication skills are required.
• Ability to interface effectively with all levels.
• Effective team-working skills.
• Must have strong organization and time management skills and be able to manage multiple projects and/or tasks simultaneously.
• Possess a strong customer service orientation while maintaining a high level of integrity and confidentially with each interaction.
• Independently understand, follow and implement complex instructions.
• Ability to use good judgment in making decisions.
• Ability to oversee the work of vendors, contractors, and temporary employees.

Specific education and experience requirements:

• 7+ years of experience in Human Resources or related area and a BA/BS.
• Experience in training administration is preferred.

Specific job responsibilities:

• Executes HR-related training-related transactions in LMS including assignment of HR training modules, maintenance of training completions, e-learning testing, activity reporting, etc.
• Supports classroom course delivery and logistics by coordinating and executing course enrollment, course scheduling, preparing course materials, equipment, facilities, etc.
• Generates standard and ad-hoc reports in PeopleSoft and/or LMS.
• Coordinates vendor partnerships including invoices, payments, and contracts.
• Coordinates employee and manager marketing efforts as well as internal communications between Learning & Development, HRBPs, and other training groups.
• Ensures Learning & Development courses are up-to-date and accurate in the LMS.
• Administers 360 and Upward feedback assessments.
• Manages external eLearning vendor, Brainshark, and ensures new users receive training and account set-up.
• Participates in the on-going evolution of the Learning & Development organization in terms of values, operations, and service delivery.
• Contributes to HR projects providing status updates and process flow developments, knowledge transfer and training to the Learning & Development team.

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