Operations Associate - LA Job at NoScrubs, Los Angeles, CA

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  • NoScrubs
  • Los Angeles, CA

Job Description

About NoScrubs

NoScrubs is the fastest and most reliable laundry pickup and delivery service. We make it easy for busy people to get fresh, folded laundry without lifting a finger. Our team of "Scrubbers" handles pickup, wash-dry-fold, and delivery, and we’re growing fast. Think “Doordash for laundry”

About the Role

We’re looking for a sharp, reliable, and hands-on Operations Associate to support our day-to-day operations in Los Angeles. This person will work directly under our operations lead and act as our on-the-ground problem solver—keeping everything running smoothly and jumping in wherever needed.

Key Responsibilities

  • Serve as on-call operational support from Friday to Sunday approximately 11AM - 7PM
  • Respond to real-time issues with customer orders.
  • Complete laundry orders , including pickup, wash, dry, fold, and delivery
  • Communicate clearly with customers and team members to resolve issues quickly and professionally
  • Must have a vehicle to travel throughout the NoScrubs LA service area
  • Spanish speaking idea

Requirements

  • Based in or able to commute reliably to Culver City, CA 90232
  • Available to be on call Thursday through Sunday, until 7 p.m.
  • Have a reliable vehicle, valid driver's license, and car insurance
  • Strong attention to detail and a problem-solving mindset
  • Physically able to lift laundry bags (up to ~30 lbs)
  • Experience with laundry wash-dry-fold preferred (but we’ll train the right person)

You’re a great fit if you...

  • Stay calm under pressure and solve problems on the fly
  • Don’t mind getting your hands dirty—literally
  • Are super reliable and communicative
  • Want to grow with a startup and make a big impact on the ground

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