Job Description

Job description:

Patient Access Supervisor

Are you a motivated leader with a passion for patient care, staff development, and operational excellence?

Networks Connect is seeking a Patient Access Supervisor to oversee the daily operations of a fast-paced, 24/7 Patient Access Department on behalf of our client. This is an exciting opportunity to make a real impact on patient satisfaction and departmental performance while growing your career in healthcare administration.

What You’ll Do

As the Patient Access Supervisor , you’ll manage the organizational and administrative functions of a multi-location Patient Access team, including Admissions, Emergency Department, Laboratory & Radiology Registration, Scheduling, and Financial Counseling. You’ll play a key role in ensuring patients receive a seamless experience while supporting staff development and meeting fiscal goals.

Your responsibilities will include:

• Supervising, training, mentoring, and evaluating Patient Access staff
• Overseeing scheduling, registration, insurance verification, and copay collection
• Monitoring key performance indicators such as registration quality, first pass denials, and time-of-service goals
• Collaborating with medical, nursing, and finance teams to ensure accurate patient placement and billing processes
• Driving operational efficiency, quality assurance, and continuous improvement initiatives
• Handling payroll, scheduling, and administrative duties to keep the department running smoothly

What We’re Looking For

• Education : Associate’s degree required
• Experience : 4+ years of healthcare-related experience, including at least 2 years in a supervisory role
• Strong communication, interpersonal, and leadership skills
• Working knowledge of hospital scheduling and billing systems
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office; bilingual skills are a plus
• CHAM Certification (or ability to obtain within the first year of hire)

Why Join Us?

• Competitive salary range: $65,000 – $80,000 (based on experience)
• Full-time, day-shift schedule (8:30am – 5:00pm)
• Opportunity to lead a dedicated healthcare team and directly impact patient satisfaction
• Professional growth through training, certification, and performance-driven leadership experience

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: In person

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