Patient Access Supervisor Job at Networks Connect Healthcare Staffing, Silver Spring, MD

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  • Networks Connect Healthcare Staffing
  • Silver Spring, MD

Job Description

Job description:

Patient Access Supervisor

Are you a motivated leader with a passion for patient care, staff development, and operational excellence?

Networks Connect is seeking a Patient Access Supervisor to oversee the daily operations of a fast-paced, 24/7 Patient Access Department on behalf of our client. This is an exciting opportunity to make a real impact on patient satisfaction and departmental performance while growing your career in healthcare administration.

What You’ll Do

As the Patient Access Supervisor , you’ll manage the organizational and administrative functions of a multi-location Patient Access team, including Admissions, Emergency Department, Laboratory & Radiology Registration, Scheduling, and Financial Counseling. You’ll play a key role in ensuring patients receive a seamless experience while supporting staff development and meeting fiscal goals.

Your responsibilities will include:

  • Supervising, training, mentoring, and evaluating Patient Access staff
  • Overseeing scheduling, registration, insurance verification, and copay collection
  • Monitoring key performance indicators such as registration quality, first pass denials, and time-of-service goals
  • Collaborating with medical, nursing, and finance teams to ensure accurate patient placement and billing processes
  • Driving operational efficiency, quality assurance, and continuous improvement initiatives
  • Handling payroll, scheduling, and administrative duties to keep the department running smoothly

What We’re Looking For

  • Education : Associate’s degree required
  • Experience : 4+ years of healthcare-related experience, including at least 2 years in a supervisory role
  • Strong communication, interpersonal, and leadership skills
  • Working knowledge of hospital scheduling and billing systems
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office; bilingual skills are a plus
  • CHAM Certification (or ability to obtain within the first year of hire)

Why Join Us?

  • Competitive salary range: $65,000 – $80,000 (based on experience)
  • Full-time, day-shift schedule (8:30am – 5:00pm)
  • Opportunity to lead a dedicated healthcare team and directly impact patient satisfaction
  • Professional growth through training, certification, and performance-driven leadership experience

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Work Location: In person

Job Tags

Full time, Work at office, Flexible hours, Day shift,

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