Product Support Specialist
New York City · Full-time · In-office
About Cassidy
Cassidy is an AI automation platform that helps companies turn complex, manual workflows into fast, reliable automations. We work with leading companies to automate everything from RFP responses to CRM hygiene to internal support. We’re backed by top investors and growing fast.
About the Role
We’re looking for a Product Support Specialist to help our customers succeed with Cassidy. You’ll be the front line for support, working directly with users to troubleshoot issues, resolve bugs, and make sure they’re getting value from the platform. You’ll also play a critical role in improving our help resources and feeding customer feedback into the product team.
What You’ll Do
What We’re Looking For
Why Cassidy
About the Company: Wrightwell is a growing real estate investment company focused on acquiring and managing high-quality Build-to-Rent (BTR) communities across the U.S. Our team is committed to delivering exceptional value to residents and investors through strategic ...
Mission The mission of the Project Engineer is to support the project team to facilitate successful project outcomes by coordinating with the client, the field, vendors and subcontractors to ensure projects are built on time and within budget. Key Responsibilities ...
...Electrical Project Manager We are looking for an experienced Electrical Project Manager to take ownership of complex electrical construction projects across the Chicago area. This role is ideal for a leader who thrives on driving project execution, building strong relationships...
...oriented. Must be a proactive, self-starter, with a results-oriented focus. Must be sensitive to time deadlines, ensure that work is accomplished in the time frames required, and must be flexible and able to readily adapt to changing priorities. May be designated...
..., Gusto, or similar) preferred ~ Positive attitude and commitment to confidentiality and professionalism ~ A plus if fluent in Russian or Spanish. Job Type: Full-time Benefits: ~ Paid time off Experience: Recruitment: 2 years (Prefered) HR:...