Job Description

Job Title: Programs Director

Department: Programs

Reports To: Senior Director of Innovation and Impact

Salary: $110,000–$120,000

Our Culture:

HACIA’s culture is rooted in our mission & guided by our values charter, which serves as a shared commitment to embodying the principles that define who we are & how we lead, serve, & work together. These five values guide the decisions, partnerships, & actions we take:

• Community: We build together.
• Excellence: We set the standard.
• Integrity: We do the right thing.
• Stewardship: We care for what has been entrusted to us.
• Advocacy: We raise our voices for equity & opportunity.

At HACIA, we pledge to live these values daily, hold ourselves & one another accountable, & continuously reflect & evolve to ensure these values remain alive in our culture.

Position Summary:

Reporting to the Senior Director of Innovation & Impact, the Programs Director provides strategic leadership for the development, coordination, & scaling of HACIA’s comprehensive, equity-centered construction & professional services workforce & business capacity training portfolio. The Programs Director oversees the Programs Department, manages & coaches the Programs team, monitors delivery efficacy & compliance, manages grant-funded program budgets, & enhances relationships with key partners. The Programs Director also supports HACIA’s membership, program administration, processes, & capacity building to promote a collective culture of excellence that upholds HACIA’s core values.

A successful Programs Director brings deep knowledge of program management principles & experience leading business capacity &/or workforce training programs. This role requires a strategic mindset, agility to pivot quickly, & curiosity to stay in tune with evolving changes in the construction industry ecosystem. The Programs Director has experience managing & leading teams, implementing & monitoring new programs, & organizing program activities using teamwork & goal setting in a fast-paced environment. This role plays a critical part in long-term program strategy & expansion.

Essential Duties & Responsibilities:

This position requires completion of the following essential duties, though this list is not exhaustive & HACIA may amend this job description at any time at its discretion.

Supervisory Duties:

• Recruit, interview, hire, onboard, train, & guide new & current department staff
• Provide ongoing management & performance feedback to ensure high-quality, compliant, & timely program delivery
• Oversee daily department workflow & resource allocation
• Provide constructive & timely performance evaluations
• In collaboration with leadership, handle performance feedback, discipline, & termination in accordance with company policy

Leadership & Collaboration:

• Lead development, implementation, & continuous improvement of high-impact workforce & business capacity training programs aligned with organizational mission & strategic objectives
• Develop, initiate, & establish program goals, performance metrics, & success indicators
• Plan & adhere to program budgets & operations in collaboration with the Senior Director of Innovation & Impact & Grant Manager
• Create & implement evaluation strategies to assess performance, report outcomes, & drive continuous improvement
• Supervise & manage program staff, providing feedback & resolving complex issues
• Maintain & build strong relationships with funders, stakeholders, community partners, & vendors
• Identify & recommend opportunities to enhance efficiency & productivity
• Collaborate with Membership Department to coordinate & deliver effective member resources
• Oversee Programs Department event planning
• Apply change, risk, & resource management principles as needed
• Create plans to address issues or discrepancies identified by grantors
• Keep leadership informed through detailed & accurate program status & outcome reports
• Lead responses to requests for proposals seeking program funding

Program Operational Management:

• Ensure program administration, operations, & activities adhere to grantor requirements, grant agreements, legal guidelines, & internal standards
• Stay informed on construction industry business & workforce trends
• Track data, measurable outcomes, & timely delivery of goals
• Plan programs from start to completion, including deadlines, milestones, processes, & outreach
• Create balanced scorecards & program dashboards to track goals & timelines
• Establish consistent, objective program performance standards
• Establish measurable success metrics & track program growth
• Address issues or discrepancies identified by grantors

General Responsibilities:

• Serve as an ambassador of HACIA’s programs, events, & services
• Stay informed of construction industry trends & barriers to entry
• Promote & educate stakeholders about HACIA & its services
• Participate in HACIA events, including annual events & monthly membership meetings
• Perform other related duties as assigned

Competencies:

• Achievement Focus: Demonstrates persistence, sets challenging goals, & recognizes opportunities
• Communications: Demonstrates strong listening, written, & verbal communication skills
• Project Management Focus: Develops approaches, establishes standards, & leads delivery
• Managing People: Develops staff, provides direction, feedback, & accountability
• Planning & Organization: Prioritizes tasks, plans resources, & works efficiently
• Problem Solving: Identifies issues early, analyzes data, & develops solutions

Reasoning Ability: Define problems, collect data, establish facts, & draw valid conclusions. Interpret technical instructions & manage abstract & concrete variables.

Strategic Thinking: Adapt strategy to changing conditions, analyze market & competition, identify external threats & opportunities, & understand organizational strengths & weaknesses.

Language Ability: Read, analyze, & interpret business, professional, technical, & governmental documents. Write reports, correspondence, & procedure manuals. Present information & respond to questions from managers, customers, & the public.

Math Ability: Work with probability, statistical inference, fractions, percentages, ratios, & proportions in program budget development.

Qualifications:

To perform this job successfully, an individual must perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

Education/Experience:

• Bachelor’s degree in business management or related field; Master’s degree preferred
• Minimum 5 years’ experience leading grant-funded workforce or business capacity programs
• Minimum 5 years’ experience leading departments & teams
• Minimum 3–5 years managing local, state, &/or federal grant budgets; State of Illinois experience preferred
• Advanced knowledge of construction industry trends is a plus
• Experience managing multiple initiatives preferred
• At least 3 years in nonprofit or public sector preferred

Language Ability:

• Excellent written & verbal communication skills in English
• Spanish is a plus
• Comfort with public speaking required

Computer Skills:

• Proficient in MS Office, including Word, Excel, & PowerPoint
• Ability to lead use of data tracking systems such as Salesforce

Other Required Qualifications:

• Executive professional presence representing HACIA positively
• General understanding of the construction industry preferred
• Experience with membership associations or public-serving constituencies preferred
• Exceptional attention to detail
• Ability to cultivate & maintain professional relationships
• Self-directed, organized, innovative, & service-oriented
• Ability to work with socially & ethnically diverse communities
• Strong analytical, problem-solving, & decision-making skills
• Ability to travel for outreach, networking, & programming
• Compassionate, discreet, & tactful
• Strong time management & multitasking ability
• Ability to work independently & in a fast-paced team environment

Work Environment:

Primarily an office environment with occasional travel throughout Chicago & Chicagoland. Core hours are 9:00am–5:00pm, with occasional evening work for member events.

Physical Demands:

• Prolonged periods of sitting & computer use
• Ability to lift up to 15 pounds
• Frequent hand use & movement during events, including setup & networking

Benefits:

• Medical, Dental, & Vision
• Vacation
• Paid Holidays
• Sick Days
• Personal Time Off
• 401(k) Matching
• Remote Workdays

Disclaimer:

The above job description is intended to describe the general nature of the position and should not be construed as an all-inclusive list of duties, skills, and standards required for the position. All employees may be required to perform duties outside of their normal responsibilities f rom time to time, as needed or as assigned by their supervisor.

Equal Employment Opportunity:

HACIA is an Equal Opportunity Employer. HACIA hires individuals on the basis of their qualifications and ability to complete the essential requirements and responsibilities of the job to be filled. It is HACIA’s policy to grant equal employment opportunities to qualified persons without regard to race, color, national origin, sex, sexual orientation, gender identity/gender expression, religion, pregnancy, parental status, marital status, age, veterans' or military status, regardless of how discharged, source of income, credit history, arrest records, or physical or mental handicap or disability, genetic information, or other classification protected by applicable federal, state or local laws. HACIA will provide equal opportunities in all aspects of the employment relationship, including without limitation, recruiting, hiring, compensation, promotion, working conditions, benefits and all other privileges, terms, and conditions of employment. All employment decisions are made based on availability, qualifications, ability, merit and/or other legitimate factors consistent with principles of equal employment.

Job Tags

Similar Jobs