Job Title: Quality Technician - Medical Device

Duration: 12+ Months (Possible extension)

Location: Valencia, CA 91355

Onsite Role, 1st Shift

Responsibilities:

The primary purpose of the position is to ensure product complaints are processed, reported and trended timely and accurately.
Perform troubleshooting electronics circuits or mechanical failures to find root cause
Able to use lab equipment (DMMs, Oscilloscopes, Microscopes, custom test fixtures, gauges, etc.)
Document all investigation and analysis results in analysis portion of electronic complaint system
Identify areas of improvement and participate in continuous improvement projects
Train to all documents and procedures related to the job in a timely manner
Assist in developing and qualifying test methods, data sheets, test fixtures, and testing equipment
Perform product preparation activities including decontamination, bagging and tagging the product returns
Perform transactions to receive RGA (Return Good Authorization) and scrap complaint product samples in SAP system.
Perform physical scrapping and archiving of product samples
Perform Product Record Review (paper record review) of non-return complaints (Review of DHR, Risk, Labeling, and other records)
Use documentation systems to research information and generate Change Requests
Perform lab maintenance and ensure equipment is calibrated

Education/Experience:

AA Degree or equivalent work experience in related discipline and 1 year of related experience
2+ years of experience in failure analysis lab or equivalent
Good verbal/written communication skills
Intermediate computer skills with Windows and MS Office tools
Must be detailed oriented and quality minded
Med device experience a plus

Work experience placement, Day shift,