• Think “outside the box” to problem solve in creative ways for familiar situations and be willing to ask questions, dig deep into details, and “self-educate”, and apply logic for situations that are new and/or unfamiliar to solve problems.
• Communicate thoroughly and effectively with other team members.
• Seize opportunity to apply past industry experience to mold, guide, and streamline operations to work smarter along with making suggestions/recommendations for opportunities for improvement.
• Provide exceptional customer service to tenants for questions, needs, and service requests. Ensure questions or issues are addressed and followed up with in a timely manner and provide updates as necessary to tenants.
• Conduct inspections of the property and vacant spaces to ensure curb appeal and operations.
• Complete any monthly/quarterly/annual reporting packages including accruals, variance reports, narratives, etc.
• Ensure lease files and records are properly maintained and kept up to date in accordance with company policies.
• Partner with vendors to form positive working relationships to provide exceptional care of the assets. • Coordinate tenant move-ins and move outs.
• Vendor/Contractor coordination. • Ensure proper coding of invoices to budget lines.
• Act with fiduciary responsibility toward decision making for the properties. Other Requirements • Full-Time salary position
• Bachelor’s degree from accredited College or University with a minimum of 5 years retail management industry experience preferred.
• Strong knowledge of MS Office, including a fundamental, intermediate knowledge of Excel and Yardi
• Ability to prioritize and multi-talk. • On-Call 24/7 for emergency property response
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