We are seeking an experienced and motivated Team Lead to oversee a team of 4–5 Prior Authorization Specialists within our specialty pharmacy services department. This role requires strong leadership skills, critical thinking, and the ability to manage people, processes, and priorities to ensure patients and prescriber offices receive timely, efficient, and accurate support.
As a salaried, exempt role, the Team Lead is responsible for planning and directing the daily workflow of the team, resolving escalated issues, and driving continuous improvement in prior authorization processes. This position requires sound judgment, independent decision-making, and professional communication with both internal and external stakeholders. The Team Lead is based onsite at our Pittsburgh headquarters, Monday through Friday, with occasional travel to local sites within a 25-mile radius.What you will do:
What we need from you:
Physical Requirements:
Working within an office environment, with or without an accommodation, and being able to carry a laptop to/from the office. Employee must work onsite Monday through Friday, during business hours is essential to this position – no remote work will be permitted for this role.
Note: All positions at Free Market Health require strict adherence to our security policies and compliance requirements.
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